Privacy Policy

This privacy notice describes how and why Atelier Mae (“organization”, “we”, “us” or “our”) may collect, store, use and/or share (“process”) your (“user”, “your” or “you”) information when you use our services (“services” or “website”), for example when you:

• Visit our website www.atelier-mae-shibari.com

• Interact with us in other ways, including through sales or events.

If you do not agree with our policies and practices, please contact us at atelier.mae.shibari@gmail.com

 

1. WHAT INFORMATION DO WE COLLECT?

Personal data

We collect personally identifiable information, such as Last Name, First Name and your email address for registration for our events. You are not required to provide us with any personal information of any kind, however your refusal to do so may prevent you from using certain features of the Website.

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Payment processor data

We use Stripe and Wix as payment processors. These processors collect financial information, such as data related to your payment method. All financial information is stored by the payment processor. You are encouraged to review their privacy policy and contact them directly for answers to your questions.

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Data collected automatically

Google Analytics automatically collects data when you visit, use or browse the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system. operation, your language preferences, pages viewed, the name of your device, information about how and when you use our website, geographic and demographic data and other technical information. This information is primarily necessary for our internal analysis purposes.

 

Like many organizations, we also collect information through cookies and similar technologies. The information we collect includes:

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Log and usage data

Log and usage data is service, diagnostic, usage and performance information that our servers automatically collect when you access or use our website and that we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity on the Website (such as date and time stamps). associated with your use, pages and files consulted). , searches, and other actions you take, such as features you use), device event information (such as system activity, error reports, sometimes called "crash dumps," and hardware settings).

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Device data

We collect device data such as information about your computer, phone, tablet or other device that you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system and system configuration information.

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Location data

We collect location data such as information about the location of your device, which may be precise or imprecise. The amount of information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can refuse to allow us to collect this information by turning off your location settings on your device. However, if you choose to opt-out, you may not be able to use certain aspects of the Website.

 

Information collected on social networks

To improve our ability to provide you with relevant services and update our records, we may obtain information about you from social media platforms, such as your (nickname), city, age, gender , your friends, your likes, your RSVPs, ... All personal information that we collect from your social network account depends on the privacy settings of your social network account.

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2. HOW DO WE PROCESS YOUR INFORMATION?

Having accurate information about you allows us to offer you a smooth, efficient and personalized experience. More specifically, we may process information collected about you to:

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• Notify you of new events (if you have requested to be notified).

• Contact you if a place becomes available (if you have requested to be on the waiting list).

• Manage your orders.

• Process payments and refunds.

• Resolve disputes and troubleshoot problems.

• Reply to messages.

• Analyze our website traffic.

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3. WHAT LEGAL BASES DO WE USE TO PROCESS YOUR INFORMATION?

The General Data Protection Regulation (GDPR) requires us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases to process your personal information:

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Consent

We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

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Execution of a contract

We may process your personal information where we believe it is necessary to fulfill our contractual obligations to you, including the provision of our services or at your request before entering into a contract with you.

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Legitimate interests

We may process your information where we consider that it is reasonably necessary to achieve the legitimate interests of our organization and those interests are not overridden by your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

• Send users information about our products and services

• Diagnose problems and/or prevent fraudulent activity

• Understand how our users use our products and services so we can improve the user experience

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Legal obligations

We may process your information where we believe it is necessary for compliance with our legal obligations, for example to cooperate with a law enforcement or regulatory body, exercise or defend our legal rights, or disclose your information as evidence in a dispute in which we are involved.

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Vital interests

We may process your information where we consider it necessary to protect your vital interests or the vital interests of a third party, for example in situations involving potential threats to the safety of any person.

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In legal terms, we are generally the "data controller" under European data protection laws of the personal information described in this privacy notice, since we determine the means and/or purposes of the processing of the data we let's carry out. This privacy notice does not apply to personal information that we process as a “processor” on behalf of our customers. In these situations, the customer to whom we provide services and with whom we have entered into a data processing agreement is the "data controller" responsible for your personal information, and we simply process your information on their behalf in accordance with your instructions. If you would like to know more about our customers' privacy practices, you should read their privacy policies and direct any questions you may have to them.

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4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your data with third parties who perform services for us or on our behalf and who need access to this information to do that work.

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We have entered into agreements with our third parties, which are designed to help protect your personal information. This means that they cannot do anything with your personal information unless we ask them to do so. They will also not share your personal information with any organization other than us. They also undertake to protect the data they hold on our behalf and to keep it for the period we indicate to them. The categories of third parties with whom we may share personal information are as follows:

 

• Cloud Services

• Data Analysis Services

• Data Storage Service Providers

• Financial and accounting tools

• Government entities

• Order fulfillment service providers

• Payment processors

• Social networks

• Website Hosting Service Providers

• Customer service

 

We may also share your personal information in the following situations:

 

Organization transfers

We may share or transfer your information in connection with or during negotiations of any takeover or acquisition of all or part of our organization.

Other users

If you interact with other users of our services or register for our services via a social network, other users of the social network will see your name, your profile photo, descriptions of your activity, ...

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5. WHAT IS OUR POSITION ON THIRD PARTY WEBSITES?

The Website may link to third party websites that are not affiliated with us. Accordingly, we make no warranty regarding such third parties and we will not be liable for any loss or damage caused by the use of such third party websites, services or applications. The inclusion of a link to a third-party website does not imply endorsement by us. We cannot guarantee the security and confidentiality of any data you provide to third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Website. You should review the policies of these third parties and contact them directly to answer your questions.

 

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies, web beacons, tracking pixels and other tracking technologies on the Website to help personalize the Website and improve your experience. Most browsers are configured to accept cookies by default. You can delete or refuse cookies, but please be aware that such action could affect the availability and functionality of the website. You cannot opt out of web beacons. However, they can be made ineffective by refusing all cookies or by changing your web browser settings to notify you each time a cookie is placed, allowing you to accept or decline cookies on an individual basis.

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7. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

When we have no ongoing legitimate need to process your personal information, we will delete or anonymize that information or, if this is not possible (for example, because your personal information has been stored in backup archives), we will store them securely and isolate them from any further processing until deletion is possible.

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8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of all personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We therefore cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to compromise our security and inappropriately collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Website in a secure environment.

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9. DO WE COLLECT INFORMATION ABOUT MINORS?

We do not knowingly solicit data from or market to anyone under the age of 18. By using the Website, you represent that you are at least 18 years old. If we learn that personal information from users under 18 has been collected, we will take reasonable steps to promptly delete such data from our records. If you are aware of any data that we may have collected from people under the age of 18, please contact us at atelier.mae.shibari@gmail.com

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10. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (such as the EEA, UK and Canada), you have certain rights under applicable data protection laws. These may include the right to (i) request access to and obtain a copy of your personal information, (ii) request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) where applicable, data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us at atelier.mae.shibari@gmail.com

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Withdraw your consent

If we rely on your consent to process your personal information, which may be express and/or implied consent depending on applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us at atelier.mae.shibari@gmail.com

 

However, please note that this will not affect the lawfulness of processing before its withdrawal, and where permitted by applicable law, it will not affect processing of your personal information carried out on the basis of lawful processing grounds other than consent.

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Unsubscribe from announcement communications

You can unsubscribe from our announcement communications at any time by contacting us at atelier.mae.shibari@gmail.com or by responding to the email we send. You will then be removed from the announcements list. However, we may still communicate with you, for example to send you service-related messages that are necessary for administration, to respond to messages or for other non-marketing purposes.

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Cookies and similar technologies

Most web browsers are configured to accept cookies by default. If you prefer, you can usually choose to configure your browser to delete cookies and reject them. If you choose to delete cookies or refuse cookies, this may affect certain features or services of our website.

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If you have any questions or comments about your privacy rights, you can email us at atelier.mae.shibari@gmail.com

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11. “Do-Not-Track” FUNCTIONS

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference so that data about your activities online browsing are not monitored and collected. At this point, no uniform technology standard for the recognition and implementation of DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If an online tracking standard that we must follow in the future is adopted, we will notify you of that practice in a revised version of this Privacy Notice.

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12. SHOULD WE UPDATE THIS NOTICE?

We may update this privacy notice from time to time. We will alert you of any changes by updating the “last updated” date of this Privacy Policy. We encourage you to frequently review this Privacy Notice to be informed of how we are protecting your information.

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13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments regarding this notice, you can contact us at atelier.mae.shibari@gmail.com